About the Role
- Handle inbound customer service calls professionally and efficiently.
- Provide exceptional customer support, answer inquiries, and resolve issues.
- Follow company protocols and procedures to meet client needs.
- Maintain accurate and detailed records of customer interactions.
Requirements
- High school diploma or GED.
- Excellent communication and problem-solving skills.
- Ability to work independently from a home office.
- Reliable wired internet connection and a quiet workspace.
- Flexibility to work a schedule that suits your availability (Minimum of 15 hours per week of availability)
- Desktop or Laptop with Windows 10/11
About the Company
Are you looking for a flexible work-from-home opportunity that allows you to set your own schedule? Join SCI-KEY SOLUTIONS LLC as a Remote Call Center Agent and become a vital part of our customer service team.
Our company specializes in telecommunication services and offers virtual call center solutions to manage the high volume of inbound calls for Fortune 500 companies, establishing partnerships across various industries.